CLIENT CENTERS

Next-level Virtual & Hybrid Customer Engagement

A New Kind of Customer Engagement

Show your customers you care with targeted, personalized, and impactful digital tools and experiences. Build anticipation by connecting before a visit and create opportunities by following up afterward, all from the Signet platform.

70%

Decisions made to purchase products and services based on briefings

7 out of 10 decisions made to purchase products or services discussed in their briefings

4.5/5

Digital content is highly important as rated by a survey

The importance of content is rated as 4.5 out of 5 as it relates to an experience center’s visitor experience.

75%

Attendees whose decisions were influenced by their briefing

Briefing attendees’ decisions to purchase goods and services are strongly influenced by their briefings.

See how to optimize your virtual and hybrid customer engagement.

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Personalize and Automate

Engage your customers and employees by pre- and post-meeting follow up. Keep your customers informed and excited about what you have to offer.

Provide customers and guests of your organization with a welcome that is not only innovative in its format, but also personalized and targeted by their industry or needs.

Your in-room experience is key. Keep customers engaged from the moment they walk in to in between sessions by displaying a branded welcome with personalized content and session information.

Show your guests more than just a room name on a metal plaque. Welcome clients by name and add logos and related graphics and data.

IBM Dallas Global Solution Center

See how IBM leverages the Signet platform in their global solution center to automate and personalize content for customers.

Content Automation

Connect the dots by aligning your content with customer specific solutions. Offer personalized content automatically to reduce work for your team while increasing efficiency.

Security

Your customers value security — and so do we. Our secure platform helps you keep customer data safe.

Scheduling Integration

Connect with your center’s scheduling system to automatically push relevant visitor data to your displays.

Feedback Metrics

Gather customer experience feedback and apply it to your future strategic planning.

Create a Tailored Journey for Every Customer Visit

 
Curate your story in real time with Signet’s Experience Control Application. Take hold of your content and environment through a single pane of glass.

Signet Client Center Products

Customer Portal

Offer your customers a next generation experience for briefing facilitation before, during, and after their visit.

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Remote Briefing Tool

Virtual Warmer

Set the stage for your remote briefings in a whole new way with personalized messaging and helpful interactive features to facilitate your agenda breaks.

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Welcome Screen

Impress your customers upon entry with a personalized welcome message that is fully automated from your scheduling system.

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Room Warmer

Warm the room with automated and personalized content while your customers are entering and the presentation has yet to hit the screen.

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Door Monitor

Helpful assistance for customers in your center outside every room, displaying room scheduling, meeting information, and brand messaging.

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eBay Main Street Corporate Center

Get a glimpse at the award-winning center experiences at eBay’s global headquarters.


Digital Customer Feedback

Gather and analyze digital survey feedback to avoid manual entry errors. Measure your program results to strategically improve your programs.

Enhance your customer experience with digital engagement tools.

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Bring Your Brand to Life

Join our Breakout Session at the ABPM Spring Conference

Join our Breakout Session at the ABPM Spring Conference

If you’ll be attending the virtual ABPM Spring Conference, you’re invited to join our exceptional breakout session on Digital Engagement Strategy - Virtual and Hybrid Briefings. The session is Tuesday, April 20 from 11:00 - 12:00 CST and will feature a discussion...

UpLevel Webinar Recap – Business Impact in 2021

UpLevel Webinar Recap – Business Impact in 2021

Our Q1 UpLevel Webinar is in the books. If you joined us, you were there to hear all the great conversation about the impacts 2020 had on the industry as well as the trends so far in 2021. Hosted by our very own Marshall Thompson, our panel of speakers included...