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With unemployment at an impressive low and more jobs available than there is talent to fill them, employee retention should be top-of-mind for employers today. One of the keys to maintaining an engaged employee population is communication — which means that a focus on...
Consistency Across Global Centers– Article 4 of 4 in our Strategies for Managing Client Center Content Series
By Ellen Barnes Pfiffner, EBP Business Consulting and Darby Mason-Werner, Director of Client Solutions, Signet Depending on the company culture, infrastructure and operations, multi-site Client Center programs are structured differently. Award winning companies like...
Essentials of Managing Content – Article 3 of 4 in our Strategies for Managing Client Center Content Series
By Ellen Barnes Pfiffner, EBP Business Consulting and Darby Mason-Werner, Director of Client Solutions, Signet In our last blog we talked about the importance of the role of a Center content curator. It is essential to have someone assigned and accountable for...